Introduction
Welcome to Timeless Oak Whisper ("we," "our," or "us"). We operate the website timelessoakwhisper.com, a coupon directory service based in Osaka, Japan. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website.
By using our website, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Automatically Collected Information: When you visit our website, we may automatically collect certain technical information such as your IP address, browser type and version, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through server logs and standard web analytics tools.
- Information You Provide Voluntarily: If you contact us via our contact form or email, we collect the information you choose to provide, such as your name, email address, and the content of your message.
- Newsletter Subscriptions: If you choose to subscribe to our newsletter, we collect your email address for the purpose of sending you coupon updates and deal information.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. See the Cookies section below for more information.
We do not collect sensitive personal information such as payment card details, government identification numbers, or health information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain our website and provide coupon content to visitors
- To respond to inquiries and messages submitted through our contact form
- To send newsletter emails to subscribers who have opted in
- To analyze website usage and improve the performance and content of our site
- To detect and prevent fraudulent or abusive use of our website
- To comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies
Cookies are small text files stored on your device by your web browser. We may use the following types of cookies on our website:
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with our website. These help us improve our content and user experience. We may use tools such as Google Analytics for this purpose.
- Preference Cookies: Used to remember your preferences and settings for future visits.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
4. Third-Party Services
Our website may contain links to external websites and may use third-party services including analytics providers. When you click on a link to an external website, that website's own privacy policy applies, and we are not responsible for their data practices.
We may use Google Analytics or similar services to help us understand website usage. These services may collect information about your visits across multiple websites. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
Our website may display advertising served by third-party ad networks, including Google Ads. These networks may use cookies to serve you relevant advertisements based on your browsing activity. We do not control these third-party tracking technologies. You can visit the ad network's website to learn about their opt-out options.
5. Data Retention
We retain automatically collected usage data for as long as necessary to operate our website and analyze usage patterns, typically no longer than 26 months. Email addresses collected for newsletter purposes are retained until you unsubscribe. Contact form submissions are retained for up to 12 months. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right of Rectification: You may request correction of any inaccurate information we hold about you.
- Right of Erasure: You may request deletion of your personal information, subject to certain legal obligations.
- Right to Withdraw Consent: Where processing is based on consent (such as newsletter subscriptions), you may withdraw your consent at any time.
- Right to Object: You may object to our processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at support@timelessoakwhisper.com. We will respond to your request within 30 days.
7. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the website after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@timelessoakwhisper.com
- Address: 〒590-0007 大阪府堺市堺区北庄町3-1-17 · 📞 +81 72-221-4455, Japan